Social networking has been tailor created for retailers. Sure, you might know your regular customers and say “hello” for them if they make their purchase. But prior to the advent of social networking, that was probably the only real affordable way to help keep touching them.
Top quality stores could maybe afford a published newsletter every now and then.
Smaller stores with regular purchases could maybe use a loyalty card (usually with a plastic stamp for every purchase).
But very little more.
Now retailers may use various methods to help keep customers loyal and informed.
Probably the easiest social networking presence to create is really a Facebook page. They have a built in procedure that takes you detailed through the original page creation and after that it’s just a matter of keeping the page current and encouraging your web visitors to participate your page.
The encouragement process is often by means of special offers and events but only for those who have signed around your page.
This approach alone can help you to increase customer loyalty as well as increase their spending.
Nevertheless, people are certain to get bored quickly if whatever you do with your social networking is try to sell what to them. That’s not why they thought they logged onto Facebook – even though the amount of adverts on that site inform you that they are being treated more and more commercially.
Gossip is good – you can tell people about birthdays, your pets, even what you did at the weekend or last night provided that it’s fit for public discussion!
The more you should use your social networking to develop a connection with your regular customers, the better.
Once you’ve accumulated a number of people on your company Facebook page, you can even utilize the advertising function on that site to focus on more potential customers. smm panel There’s a great drill down facility on the advertising panel that will help you to get this done although you will need to keep yourself updated that – very similar as Google’s AdWords – it’s made to line Facebook’s pocket first and foremost so it’s best to get some assistance from a professional if you don’t want to spend more than you bargained for.
For retailers, social networking also expands to mobile phone communications.
It’s simple to ask your web visitors to register for text messages which contain news and special offers from your own company. So long as you keep the amount of messages reasonable and the worthiness they provide high, they can be an excellent method to drum up trade almost instantly.
Text messages have a higher “open” rate – above 9 out of each 10 messages sent are read within a few momemts of being sent.
Meaning that if you’ve got a clear shop or restaurant or whatever and will make a compelling offer, you can change that round very quickly. It’s not unheard of for restaurants who’ve used text offers to truly have a queue at the door later that day. The same goes for retailers who provide a flash sale but only to people who’ve received the text.
Is Social Media a Revolutionary Force and What Does It Mean to You?
Several things happened in the past week. The individuals of Egypt removed Hosni Mubarak as their ruler and I’d dinner with senior school friends that I had not seen for decades. What’s the text? Social media. The best choice of Egypt’s revolt was a Google executive; I reconnected with my senior school friends on Facebook.
I was also a member of a panel on “How exactly to Use Social Media to Build Your Business.” Often when this topic is introduced to the over 40 crowd it’s viewed rather skeptically; the concern being among time and value, because of insufficient knowledge and experience.
When we think of Egypt as a contrast, consider who led the charge, who was in the road first–the youth. Why? The old want stability and peace at any cost; the young see revolution and progress. Hope trumps experience–the youth have a passion for freedom; the old were safe in accepting the status quo, therefore ambivalent about change. Passion trumps ambivalence. Cellphones, Twitter, Facebook and the Internet all made these changes in the Arab world possible. Social networking is really a revolutionary force.
How are you currently embracing and implementing social networking in your company and personal branding? Social networking is a valuable tool for building your reputation, engaging new, prospective customers and gaining real-time feedback. You can experience exponential returns in your customer base that would not be possible through some other means free of charge to you apart from time. So, when you are not on LinkedIn, Facebook, Twitter or some other social networking platforms you’re standing still, maintaining the status quo-at least before younger, more forward-thinking competitor dethrones you. A recently available Harris Poll showed that 78% of Millennials, the very first generation to be raised with online media, actively use social media. This includes blogs, social networks and photo and video sharing sites.